How to Submit a Support Request

1. Use the Employee Help Center (you're here now) for various support topics (2 ways to access this site):

   • Direct Link: https://americasthrift.com/help
   • Shortcut from HQ SharePoint site: ATS HQ - Home -> Then click on  .
   • If provided, Sign in with your ATS Microsoft Account; otherwise, you’ll need to 
     use a verified email account. This will ensure you can view the status afterwards.

Note: Once signed in your name will appear in place of "Sign In".

    ----->     

2. Next, click “Submit a request”

3. Click the dropdown field

4. Select the appropriate topic from the dropdown and fill out all required fields. 

Note: Providing more details and supporting information, greatly expedites the ticket resolution process.